Case Study

Date:

22 November 2023

Client:

A large global technology company
Streamlined Partner Compliance Saves Millions and Drives Positive Partner Experience

Challenge:

The client was spending millions of dollars on a third-party company to manage the end-to-end experience of partner compliance. This process was disjointed, inefficient, and privacy-concerning. Partners had to go to multiple sites to complete the process, and there was a high drop-off rate. The company also had to use official databases, which was time-consuming and prone to errors.

Solution:

Clever Craft implemented a new solution that automated the partner compliance process and used APIs to access official databases. This solution also included dynamic scoring and scenario management to automatically assess partner risk.

Results:

Reduced partner onboarding time from 3-4 weeks to 3 days
Saved the client more than $1 million a year
Improved partner satisfaction
Reduced privacy concerns

Key Takeaways:

Automating the partner compliance process can save money and improve partner satisfaction.
Using APIs can improve efficiency and accuracy.

Dynamic scoring and scenario management can automate partner risk assessment.

Additional Notes:

The Senior Director at the client stated that the new solution was a “budget, SLA, and experience win.”
The client was able to concentrate their time on partners that needed support instead of managing the compliance process

oTHER

Case Studies