Case Study

Date:

22 November 2023

Client:

A large global technology company
Streamlined Partner Compliance: Millions Saved, Partners Happier

Challenge:

The client was spending millions of dollars on a third-party company to manage the end-to-end experience of partner compliance. This process was disjointed, inefficient, and privacy-concerning. Partners had to go to multiple sites to complete the process, and there was a high drop-off rate. The company also had to use official databases, which was time-consuming and prone to errors.

Solution:

Clever Craft implemented a new solution that automated the partner compliance process and used APIs to access official databases. This solution also included dynamic scoring and scenario management to automatically assess partner risk.

Results:

• Reduced partner onboarding time from 3-4 weeks to 3 days
• Saved the client more than $1 million a year
• Improved partner satisfaction
• Reduced privacy concerns

Key Takeaways:

• Automating the partner compliance process can save money and improve partner satisfaction.
• Using APIs can improve efficiency and accuracy.

• Dynamic scoring and scenario management can automate partner risk assessment.

Additional Notes:

• The Senior Director at the client stated that the new solution was a “budget, SLA, and experience win.”
• The client was able to concentrate their time on partners that needed support instead of managing the compliance process

OTHER

Case Studies